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I.T.

Drog

Administrator
Staff member
Technology is getting bloody worse! Everybody seems no quite happy to be offered substandard service that doesn't work without banging the counter and demanding proper service!:mad:

I've been umming and ahhing about opening an account with one of these internet banks for a couple of years now and decided to give it a go today with quite a substantial sum. I followed the procedure to the letter and gave my name, email and mob info correctly, clicked to move on and was give a message informing me that something went wrong and could I contact cust support. 10 mins waiting for some piped music interspersed with the now usual 'all our operators are busy' shite and a young lady came on the line. I told her the problem and that it wasn't her fault but was prob the handywork of some faceless anorak miles away. She talked me through it all again from the start and came up against the same brick wall that I had. Computer says no - YouTube
She then informed me that the app had been amended earlier in the day and that it was still not working and could I try again in a couple of days? Customer support my arse eh?
I told he that I expected as much when I started and God help us all should Putin's tanks ever roll this way and we had to rely on the now ingrained IT in every aspect of business, government and life.
I went on to suggest that if it's gone wrong today then what is to say it won't blitz my account into cyberspace when I've deposited my hard earned? She then said 'Well perhaps this type of on-line banking isn't for you'! If they do use these calls for monitoring and training then I trust she will be booted out pdq for turning away business so flippantly.
IT is ever more shyte and not fit for purpose by the day and the more we use and rely on it the downward slide will continue. No wonder Putin has seized the moment is it?

By complete contrast I took a couple of old lead batteries to weigh in. Whilst there I asked if they knew a scrapper who would collect some scrap I've been collecting with the proviso no gyppoes allowed!!!!!! They gave me a phone number of a 'good lad' and 10 mins later I rang it. A young man answered said he was collecting some scrap a couple of miles away and would call round within the hour. True to his word he turned up and whilst loading his wagon we were chatting about Putin and his nuclear threat. I said I trust someone will put a hole in the back of his head before he could start such a conflict and the lad said "Yes a 'nuclear winter' would destroy the planet". I said I was surprised he knew about such a thing and he went on to cite examples from 1984 and Animal Farm. I asked if he'd read them both and he said he had. Then said he'd a degree in accountancy but after about 5 years he hated it so much he packed in, bought a tipper wagon and became a 'scrapper'. Bright lad, sharp as a tack and pleasant to boot. These are the guys that I admire and not the limp wristed spotty faced geeks who make all our lives a misery. Mark my words they will prove to be our downfall.
 
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davebirch

Senior Member
Drog, going back 40 years, yes 40 years, I was asked to "automate" the general ledger of a bank.
We had to have a plan, with timescales and significant points.
At these significant points, all the people whose bits of software were impacted had to sign off on the changes we had made. At that point we would run tests , just to make sure.
This continued upto the end, where everything was tested again. Every body checked it and signed off that it was ok.
There was one final check that had to be oked, and if everyone agreed, it went live.
Now, my boss was a sceptic, he said, (and I'll remember these words til I die) do a manual run for two weeks, "just to make sure". After three or four days he was convinced the new system was ok.

The point I'm trying to make is, that nowadays, all the testing of new systems is done after everything has gone live, and the public have to suffer the consequences when systems fail.
 

Drog

Administrator
Staff member
Correct and spot on Dave. Company I work for has rushed a massive new management programme in and it's done untold damage to the business.
I can rem my old sales manager back in 1980 waving a calculator at me and saying 'better having one of these and knowing how to use it than a computer and not knowing how to use it'. Spot on too, computers just destroy thought and reasoning by assuming all operators like idiots.
 

Drog

Administrator
Staff member
I've no doubt this could happen along with lots of other imports from China.
Dire warning over Chinese electric cars which 'could paralyse UK roads' in an instant (msn.com)

Listening to the radio the other day on the ULEZ issue and there was a caller commenting on the amount of greenhouse gasses etc that China produces in relation to ourselves and the hopes of the govt to achieve nett zero by 2030. It's all a fudge isn't it? Condemning the chinese whilst we and the rest of the western world buy so many manufactured goods from them is just craziness originating from the nimby brigade. China is trampling all over the regulations as it opens ever more coal fired power stations so the only way to bring them in line is to stop buying from them asap. Surely that is not too difficult for western governments to grasp is it?
 

Drog

Administrator
Staff member

Old Darwen Blue

Prediction Champion 2021 & 2022
A data breach with possible catastrophic consequences could be worth £25,000 to a claimant. There are 7,000 officers in PSNI which if they all claimed and were awarded this higher figure could result in a combined compensation claim to the force of £175 million! I’ve heard solicitors are already advertising for officers to contact them.
The culprit should be sacked at the very least.
 

rovers95

Senior Member
Prob planned.
A FOI request by one person.
Then a sympathiser knew what to leak.
Not Rocket Science!
 

Drog

Administrator
Staff member
Treason was the last crime to lose the death penalty. Might be time to reintroduce it.
 

goozburger.

Senior Member
I've been umming and ahhing about opening an account with one of these internet banks for a couple of years now and decided to give it a go today with quite a substantial sum.
I had a monzo account a couple of years ago and lost £1,000 to a scammer due to a mixture of my own stupidity and their piss-poor login security. Sadly, it was mostly to do with the former if I'm being honest with myself. As a techie myself, it mortified me that something like that could happen to me. I had my pants pulled down, just like the victims you're only supposed to read about in the news.

That aside, monzo are in a financial hole the last time I was reading about them. They are run by a software developer. Not to besmirch "one of my own", but it worries me when you get entrepreneurs doing stuff they know nothing about. To me, it shows in the app, as well as their bleeding losses.

I use Starling Bank for my personal and business banking. While they are similar to monzo, they are run by somebody who knows what they are doing. They are also very prominent when it comes to making sure you stay aware of modern day security issues which, I might add, don't just affect internet-only banks.

Whichever bank you use, you must stay savvy. The killer point for me when I got scammed was to do with phone number spoofing. I had no idea that was possible, yet it tipped my trust. Never answer a phone call from a number you don't know. Or, if you do, play games with them and waste their time for a bit of boredom fun. :rolleyes:
 

Drog

Administrator
Staff member
Just 8311 yesterday including a decent turn out from Cambridge! 😱
Part of this no show by thousands of rovers supporters must be put down to the lack of interest in a competition which we know will be won by one of the richest big six clubs. But surely an equally concerning fact is that gaining admission was by using IT and owning a smart phone.
Word has reached my shell like recently that the rovers are aiming to make all transactions whether ticketing or merchandising or whatever work in similar fashion.
unfortunately like an incompetent shepherd with his flock the rovers elect to drive supporters rather than gently lead them. Whatever happened to the carrot on a stick method?

i elected to accept an invitation to take in a match at brufc yesterday way back when the draw was made but if I hadn't it's still debatable whether I'd have bothered to purchase an e-ticket or whatever they are called. Surely the customer friendly method over a period of time should be to run two systems together? The time honoured way but also a financial incentive to use IT. A small discount of a couple of quid would surely incentivise supporters to adopt the new technology. Instead the powers that be at Ewood are too stupid / complacent / uncaring to recognise this and would rather antagonise their customers than appease them? Maybe missing out on tens of thousands of pounds might raise a few eyebrows in Pune but I'm not holding my breath on that.
 

Old Darwen Blue

Prediction Champion 2021 & 2022
I didn’t go yesterday. I was still fuming over the last home performance and also the fact I had better things to do. To be honest e tickets don’t bother me but I accept a lot of folk won’t like it.
 

Drog

Administrator
Staff member
The fallibility of IT being exposed for all to see in the Fujitsu/ Post Office horizon scandal! This sort of stuff is going on all over the world on a daily basis but in smaller cases. The cause is a misunderstanding of IT by most of us and the mistaken but general belief that IT is infallible and unquestionable.

Compters used to be referred to as TOMs.... Totally obedient morons. mistakes were inevitably made by human programmers and human operators but constantly denied. Similarly with the fuss over VAR, in this case the tech is equally as good as the Hawkeye goal line technology which never gets challenged but the problems being with the human input.
 
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